Workforce Management, Built for Real Operations
Run day-to-day workforce processes with less admin and more control. The After Premise Workforce Management solution brings together user access, time recording, and support performance into one structured system — designed to scale as your organisation grows.
It’s modular by design. Start with the applications you need today, then add capabilities over time. We tailor workflows, roles, and reporting to match how your teams actually work — not the other way around.
Operational clarity. Secure access. Accurate time data. Visible support delivery.
What’s Included
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- Modules: User Management, Time Recording, Support
- Delivery: Configurable & scalable
- Best for: Teams needing structure, reporting, and control
- User Management
- Time Recording
- Support
User Management
Control access across your applications from a single, secure hub. User Management provides centralised administration, role-based permissions, and enterprise-ready single sign-on — reducing onboarding time and improving governance.
- Centralised directory with role-based access control
- Single sign-on across modules using After Premise frameworks
- Faster onboarding and fewer access-related support requests
Time Recording
Capture accurate time data without adding friction. Record project hours, contracted time, overtime, and absence in one place — giving employees a simple experience and managers reliable oversight.
- Configurable tracking for projects, contracted hours, overtime, and leave
- Clear timesheet summaries for managers and finance
- Forward visibility of planned absence and capacity
Support Management
Make support delivery measurable and transparent. Premium Support Monitoring helps clients log issues, track progress in real time, and gives suppliers portfolio-level visibility into performance — improving communication, prioritisation, and outcomes.
- Client self-service request submission with live status visibility
- Portfolio dashboards for workload, responsiveness, and trends
- Admin controls for categories, projects, and contracted support hours
How APDocs powers controlled document workflows
Workforce operations generate documents constantly — access requests, timesheets, approvals, support evidence. APDocs turns those outputs into a governed system of record without changing how your teams work.
Pull the right file
Retrieve controlled documents on demand via API and always serve the latest approved revision — no “final-final” duplicates.
Traceable approvals
Maintain a complete audit trail across revisions and approvals, with permission-aware access that respects roles and governance.
Immutable by design
Protect records from accidental overwrites and uncontrolled edits, with resilient storage and tamper-resistant history.
Where it fits in Workforce Management
- Store evidence for access and role changes (joiners/movers/leavers).
- Control timesheet exports, approvals, and payroll-ready files.
- Capture support artefacts (screens, logs, correspondence) with full history.
- Enable search and filtering by project, user, status, and category.
Simple model
Your workflow system stays the same. APDocs adds control and traceability around the documents it produces.